Describe the wish
Tell us the product, craft or everyday problem you care about, and who or what situation it is for.
Share a reference
In the WeChat Customer Service chat, you may send a photo, link or clue and introduce how you would like us to address you.
Let us research
The 暖活家 team reviews the source, craft, practical boundary and current availability before replying. A wish is not a promise to source or list an item.
OFFICIAL WECHAT SERVICE
Send a wish through WeChat Customer Service
Text, photos and links stay in the service conversation for the team to review. We will organise each serious submission as a wish record and reply when there is useful progress.
Privacy and public display
Your contact details and original images are visible only to the authorised service team and are not displayed on this website.
A wish may be shown publicly only after separate consent and removal of personal or sensitive information.
Please do not send identity documents, medical records, payment passwords or other unnecessary sensitive information.
The first wishes are being collected. Only consented, de-identified wishes may appear here later.